London, UK – September 4, 2024 – Checkout.com, a leading global digital payment solutions provider, has helped Holiday Extras streamline and increase the performance of their payment processes through the use of virtual cards, resulting in increased automation, improved operational efficiency, and positive financial outcomes.
Holiday Extras, the market leader in holiday extras, is used by more than 11 million travelers every year to book airport parking, airport hotels, airport lounges, travel insurance, car hire, airport transfers and more. By integrating Checkout.com’s issuing platform, Holiday Extras has automated their booking and payment systems, significantly reducing manual processing and simplifying their robust error-checking systems.
Before partnering with Checkout.com, Holiday Extras relied on entirely manual payment processes with their hotel, hospitality, and airline business partners, which caused inefficiencies. Manual batch bank wire transfers were previously required between Holiday Extras and their partners to confirm bookings and make payments, an area in which the two companies worked together to identify opportunities for technical improvements and significant efficiencies.
Successful implementation of this automated booking and payment system across the business is expected to reduce manual processing time by at least 12.5 hours per week, leading to substantial savings. Furthermore, the ability to lock virtual cards to specific Merchant Category Codes (MCCs) has also added an extra layer of security, reducing decline rates and enhancing overall customer and partner satisfaction.
Checkout.com provides a comprehensive virtual card issuing platform that seamlessly integrates into the booking system of partners. This integration allows Holiday Extras to issue virtual cards automatically to secure room bookings and make automatic payments to partners as soon as a customer makes a reservation on their website.
Holiday Extras is excited to use Checkout.com's travel card proposition, which leverages virtual card technology as part of the Mastercard Wholesale Program, to pay their hotel partners. These cards enhance the partner payment experience, and offer a simpler cost structure as well as more card product and currency flexibility.
"Partnering with Checkout.com has transformed how we manage payments. The integration of virtual cards has not only streamlined our booking and payment processes but also enhanced security and efficiency. We're excited to expand this solution further, improving the experience for partners and the performance of our customer journey.", said Michelle Taylor, Account Payable Team Leader at Holiday Extras.
"At Checkout.com, we are committed to empowering businesses with innovative payment solutions that enhance the performance of payments and fuel growth. Our Issuing platform is designed to simplify complex payment processes, and we're thrilled to see Holiday Extras benefiting from the automation and security. This collaboration enables Holiday Extras to provide an even smoother booking experience for its customers, ensuring secure and efficient transactions every time” said Antoine Nougué, Chief Revenue Officer at Checkout.com.
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