Authentication

A multi-experience approach to authentication

Improve Performance, Fight fraud and stay compliant. Our authentication solution reduces customer friction by smartly routing payments through 3DS or Google’s authentication technology to ensure the best acceptance rates.

A multi-experience approach to authentication

Intelligently increases revenue

Comprehensive authentication optimizations including 3DS and Google’s authentication technology. All powered by rich, automated machine learning.

Smarter customer experiences

Reduce drop-off with features including device biometrics, like fingerprinting and facial recognition, or  advanced Strong Customer Authentication exemptions.

Plug & play or fully custom

Hosted options manage your authentication flow including data collection and compliance. Non-hosted options let you tailor the experience to your needs.

One-stop authentication

Authenticate on Checkout.com transactions only, or consolidate all your authentication traffic into one place with our acquirer-agnostic standalone solution

Fewer steps, for a faster checkout

Use Google Biometric authentication to increase conversation at checkout while continuing to fight fraud.

Elevate the user experience

  • Make your checkout faster
    Use device biometrics, like fingerprinting and facial recognition, to authenticate payments for a smoother, speedier checkout flow.
  • Simplify security
    Customers can breeze through the payment process in as little as three steps, minimizing the risk of cart abandonment.

Boost performance

  • Increase sales intelligently
    Our systems learn from billions of transactions managed by our network to route payments through 3DS or Google’s authentication technology to ensure the best acceptance rates.
  • Retry payments automatically
    With AI-based dynamic routing, payments are redirected to an alternative authentication method to maximize conversions.
  • Protect yourself from fraud
    With the transaction liability shifting to the issuer, you’re protected from fraudulent transactions.
Boost performance

Stay compliant

  • Align with compliance everywhere
    Both Google and 3D Secure technology is compliant with the latest industry regulation including SCA and PSD2 so you keep compliant in the EEA and the UK, while fighting fraud in other regions.

Make payments faster. Smarter. More adaptive.

Find out how we can help your business go further.

Talk to our team

3D secure payment flows

Feature-rich 3D Secure offering

Deploy the latest 3D Secure version 2.2 to deliver optimal customer experiences that drive high performance. Future versions – such as 3D Secure 2.3 and beyond – are seamlessly implemented, while previous protocols are supported to give you comprehensive coverage.

Feature-rich 3D Secure offering illustration

Authenticate using your preferred credentials

Our flexible solution supports PAN, Tokens, and Network Tokens, whether you’re using external solutions or the Checkout.com tokenization and network token capability.

Unify user experience across apps

Seamlessly build native mobile experiences across devices and operating systems (Android and iOS) with our Mobile SDK to avoid redirecting your consumers outside of your app.

Always-on, global authentication

Reliably authenticate 24/7, whatever your transaction volume. Our proprietary technology is built in-house so we can deliver the highest levels of availability and redundancy across the globe.

Authentication for your business model

Different business models demand unique authentication solutions. We support many payment flows for authentication, including regular, recurring, installments, card add, and updates.

Keep your customers in the flow

Our flexible 3D Secure authentication works across all your acquirers and strikes a balance between reducing friction and benefiting from liability shift. We’ve got you covered across a broad set of exemptions – from data-sharing-only flows to flagging your customer experience preference to issuers.

Keeping Customers in the Flow illustration
  • Rich SCA exemption support removes the need to authenticate
  • Data-sharing-only flow support guarantees a frictionless experience
  • Flag your customer experience preference to issuers without impacting liability shifts

Find the right integration

Go standalone to centralize all authentication in one place, or use as part of our advanced payment platform. We offer a range of options for all sales channels and business types.  

See documentation
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Standalone

Streamline your global authentication strategy with our acquirer-agnostic solution.

  • One centralized view
  • Consolidated global reporting
  • Customizable non-hosted options
  • Out-of-the-box hosted options
  • API, Android, and iOS SDKs available
Customize your experience the way you Find the right integration as part of the Checkout platform graph

As part of the Checkout platform

Start authenticating fast on all your transactions processed by Checkout.com. Just switch on one API field and you're up and running.

  • Granular data across the payment lifecycle
  • Intuitive reporting
  • Out-of-the box hosted options
  • Hosted Payments Page (HPP), Payment Link-ready

Frequently asked questions

What does the authentication landscape look like?
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With the growth of digital payments fraud has become ever more sophisticated, and authentication has had to adapt to keep up. In order to improve security for both consumers and merchants, the European Payment Service Directive (PSD) has updated its regulatory standards to PSD2.

Part of this is 3D Secure 2.0, an enhanced security protocol that irons out some of the pain points of its predecessor and uses a wider range of data and biometric authentication to facilitate smoother, more secure payments.

3DS2 does this through stricter transaction security measures, including Strong Customer Authentication (SCA), Risk Based Authentication (RBA) and Transaction Risk Analysis (TRA). These improve both safety and the customer experience, helping to cut cart abandonment and increase conversions.

PSD2 SCA is not yet universally mandated, but merchants doing business in the European Economic Area are required to offer 2 factor authentication as part of the payment flow in order to meet the regulatory requirements. SCA currently only applies to transactions where both your business’s bank and your customer’s bank are in the EEA or UK.

You can find out more about authentication requirements in our SCA compliance guide.

How does 3D Secure work?
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When a customer attempts a payment, 3DS2 allows you and your payment provider to assess their risk level by sending more than 100 data points to the cardholder's bank in order to verify their identity.

If, based on the data provided, the bank trusts that the customer is the cardholder, the payment can be authenticated immediately. This is known as frictionless flow.

If, however, the bank requires more proof, they will ask for more information before identifying the payment. This is known as challenge flow.

3DS2 allows you to embed this process in your checkout flow, meaning it all takes place behind the scenes, which improves the customer experience.

What is a liability shift?
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Liability shift occurs when the responsibility for fraud-related chargebacks shifts from the merchant to the card issuer, insulating the former from any associated cost or risk. For example, when a customer claims that they didn’t make a purchase. This shift generally happens when a payment is successfully authenticated with 3DS.

Some transactions are exempt or out of scope from having to be authenticated by SCA. Exempt transactions include those under €30 in value or deemed to be low risk, or recurring payments and subscriptions. Out of scope transactions include:

- merchant-initiated transactions (MITs)
- Mail order telephone order (MOTO) transactions
- If the merchant or issuer is outside the EEA
- Transactions made with anonymous prepaid cards

If you use an authorization account verification to validate the card numbers and expiry dates.

In-scope transactions are one-time cardholder-initiated transactions (CITs) and adding a credential-on-file (COF) or provisioning of a token.

If you use Checkout.com’s Fraud Detection solution alongside our Authentication solution, you can choose from five routing options depending on the assessed risk level of a transaction.

These options include:

- Decline - if too high risk
- 3DS challenge - Requests a challenge via 3DS (liability shift)
- 3DS frictionless - Requests 3DS without a challenge (liability shift)
- Accept - Requests an exemption from 3DS (no liability shift)

Does Checkout.com offer a standalone authentication?
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Yes, Checkout.com’s authentication solution is available either as a standalone product or as part of the Checkout.com platform.

With our standalone product, authentication and authorization are handled separately, and you can manage your own authentication needs across multiple acquirers. You have the option of either a hosted or non-hosted presentation. If you choose the latter, you have full control of the authentication experience, including device fingerprinting, payment flow, and customization of the front-end.

Checkout.com’s standalone authentication product also enables browser-based authentication on web and mobile, as well as native mobile authentication (iOS, Android) via our mobile software development kit.

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