Majid Al Futtaim expands partnership with checkout.com to revolutionize e-commerce for its more than 15 million monthly online customers across the middle east

  • Strategic partnership heralds a new era of seamless and secure digital payments for Majid Al Futtaim's customers, centralising the company’s digital payment ecosystem.
  • The innovative solution integrates Majid Al Futtaim's vast customer database and retail network with Checkout.com's advanced payment technology, to deliver a unified one-click checkout experience across digital platforms, enhancing the shopper experience and improving conversion rates.

London, UK and Dubai, UAE - 6 June 2024; Majid Al Futtaim, a leading shopping mall, communities, retail, and leisure pioneer across the Middle East, Africa, and Asia, today announced a new partnership with Checkout.com, a leading global digital payments provider. The agreement will see the 15 million plus customers that shop Majid Al Futtaim’s online stores each month provided seamless, secure and unified one-click checkout experiences across the company’s payment platforms.

The collaboration will provide Majid Al Futtaim’s customers with one comprehensive payment platform to access its world-class fashion, home, specialty retail and beauty partner brands, including lululemon, LEGO, Crate and Barrel, Shiseido, with 20 digital platforms across the GCC as well as its cinema and leisure and entertainment businesses and its grocery retail stores operating under the Carrefour franchise in 14 different markets. By combining Majid Al Futtaim’s extensive customer database and expansive retail network with Checkout.com’s advanced technology, this integration will enhance customer insights and personalised experiences while minimising friction for customers at checkout.  

Ahmed Galal Ismail, Chief Executive Officer of Majid Al Futtaim – Holding, said: “Majid Al Futtaim is a business centred around providing everyday great moments to our customers, partners and community members. At every touch point we strive to offer a truly memorable experience, which is why safeguarding our business networks and customer data is paramount to our operations and essential to a memorable experience. Partnering with Checkout.com will help to ensure our customers have a seamless, secure way to transact across all of our businesses, anywhere in the world.” 

Guillaume Pousaz, Founder and CEO of Checkout.com, said: “We are thrilled to deepen our partnership with Majid Al Futtaim, the leader in the retail and lifestyle sector, to boost conversion rates and enhance payments performance. This collaboration highlights our commitment to continuously find innovative ways to add value for our merchants.” 

“This partnership will provide Majid Al Futtaim and its customers an improved shopping experience, with seamless and innovative payment solutions. Together with the Majid Al Futtaim team, we will redefine the e-commerce landscape in the Middle East and Africa, setting new standards for convenience and reliability in the digital economy,” added Pousaz.

By partnering with Checkout.com, renowned for its robust risk and fraud management and world-class security, Majid Al Futtaim ensures its customers’ peace of mind, knowing every transaction is protected against fraud and unauthorized access. This collaboration enhances the safety and reliability of Majid Al Futtaim’s payment systems and underscores the company’s commitment to a secure and seamless shopping experience.