Invoices
Last updated: September 18, 2024
Your invoices outline the total fees applied for your processing over a month.
You will receive invoices for each of your active entities with processing in that period, and each invoice will be in a given holding currency. This means that for each entity you have set up with us, you will receive n number of invoices for n number of holding currencies you have set up.
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All monetary values in the invoice are displayed in a single major currency unit rounded to two decimal points. For example, a total card scheme fee of $33.33333 will be displayed as $33.33 on your invoice. This makes invoices unsuitable for reconciliation.
Your invoice includes the following pages:
A summary page showing transaction fees, account level fees, and any taxes applied for the previous month's processing.
Breakdown pages showing tables for calculated amounts.
The total amount due may be positive or negative or zero and you can find the Checkout.com bank account information needed to make a payment to settle any positive amounts. If the total amount due is negative, this will be carried over to the following month.
These pages contain tables showing how the totals on the summary page are calculated. For acquiring transactions, these calculated amounts are split by payment method.
We offer both gross and net settlement. The accompanying Payouts Report and Financial Actions Report by Payout ID contain a detailed calculation and justification.
For net settlement all fees are deducted from your sub-account balances on a transaction basis and your settlements will reflect this. On your invoice the total amount due will be zero.
For gross settlement all fees are invoiced to you for the previous month’s processing and no fees are deducted from your settlements in that period. On your invoice the total amount due may be positive or negative. When making a payment to settle your invoice, please include the invoice no. in the payment reference so we can identify the related invoice to settle.
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If you opt for gross settlement, you can track the outstanding fees total intra-month in your Balance Report, and view the detailed fees applied in the Financial Actions by Date Range Report.
You can access invoices via the Invoices tab on your Dashboard and via Secure File Transfer Protocol (SFTP), by 12:00:00 UTC the day after your invoice period ends.
For example, for an invoice period ending on July 31, 2022, your invoice will be available on August 1, 2022 by 12:00:00 UTC.
You can still access past invoices via your Dashboard and SFTP.
Invoices come in PDF format with the file name following this template:
invoice_{Your Entity-Id}_{Currency}_{Start Date:YYYYMMDD}_{End Date:YYYYMMDD}.pdf
Each invoice has an associated invoice number, which uses the following sequential format:
{unique entity identifier}{currency}{n+1}
For example, let's say a first invoice was issued on October 1, 2024 with the number 1234567891USD001. The next invoice, issued on November 1, 2024, then has the number 1234567891USD002.
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If you downloaded an invoice before September 2024, the format of the invoice number was {unique entity identifier}-{currency}-{n+1}. For example, 1234567891-USD-0001.
You can retrieve your invoices via Secure File Transfer Protocol (SFTP).
For setup instructions, see Access reports via SFTP.
Invoices are uploaded in the following folder structure:
- Directory: {entity name} > reports-{entity name} > invoices
- File name format:
invoice_{EntityID}_{Currency}_{Start Date: YYYYMMDD}_{End Date:YYYYMMDD}.pdf
Invoices for entities that are based in regions where taxes are applied to fees on payments processed (for example, the goods and services tax (GST) in Australia) will have an additional column within the summary and breakdown sections showing the amount of tax applied in fees in the currency of the invoice.
If your invoice is in a different currency to your local tax currency, an exchange rate between the two currencies is provided at the end of the summary section. This exchange rate is determined by the average point-in-time exchange rate between your holding currency and tax currency for given financial actions within the invoice period.
You can find the exact amount of tax applied in your local tax currency in the Tax Currency Amount column in your financial actions report.
For entities in regions where tax is not applicable, this additional tax column is not shown.
If you opted for net settlement, download this sample invoice.
If you opted for gross settlement, download this sample invoice.
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