Notifications
Last updated: February 5, 2025
You can receive notifications about specific events through two channels: in the Dashboard and via email.
To configure your notifications in the Dashboard, ensure you have the required user permissions for the notification types you want to configure.
- Sign in to the Dashboard.
- Select your profile icon.
- Select Notifications.
Information
Notification settings apply to all clients and entities that you can access.
You can configure the following types of notifications:
| Notification category | Notification type | Cadence | Channel |
|---|---|---|---|
Accounts | Payout declined | Each event | Email only |
Payout paid | Each event | Email only | |
Balances For more details, see Configure Balance notifications. | Account topped up | Each event | Email only |
Balance falls below {THRESHOLD} {THRESHOLD} is the value you've set in the Dashboard | Each event | Email only | |
Disputes | Arbitration lost | Daily | Email and Dashboard |
Arbitration won | Daily | Email and Dashboard | |
Disputes expired | Daily | Email and Dashboard | |
Disputes lost | Daily | Email and Dashboard | |
Disputes raised | Daily | Email and Dashboard | |
Disputes won | Daily | Email and Dashboard | |
Invoices | Available invoices | Monthly | Email only |
Settlements | New settlement generated | Each event | Email only |
Settlement instructed | Each event | Email only | |
Settlement rejected | Each event | Email only | |
Settlement returned | Each event | Email only |