Notifications
Last updated: June 5, 2024
Use Notifications to configure email and Dashboard alerts for specific events.
To configure your notifications:
- Sign in to the Dashboard.
- Select your profile icon.
- Select Notifications.
Notification settings apply to all clients and entities that you can access.
The notification types you can configure depend on your user permissions.
| Notification category | Notification type | Cadence | Email alert | Dashboard alert |
|---|---|---|---|---|
Accounts | Payout declined | Each event | ||
Payout paid | Each event | |||
Balances For more details, see Configure Balance notifications. | Account topped up | Each event | ||
Balance falls below {THRESHOLD} {THRESHOLD} is the value you've set on the Dashboard | Each event | |||
Disputes | Arbitration lost | Daily | ||
Arbitration won | Daily | |||
Disputes expired | Daily | |||
Disputes lost | Daily | |||
Disputes raised | Daily | |||
Disputes won | Daily | |||
Invoices | Available invoices | Monthly |
You can choose to be notified whenever a currency account is topped up, or if its balance falls below a specified threshold. The threshold can be any positive or negative number.
Information
The threshold currency is determined by your currency account settings.
To configure Balances notification types in your client view:
- Open the Balances tab in the Notifications page.
- Select the global Enable balance notifications toggle. You will not receive any notifications if this is not enabled.
- Select the toggle for each entity you want to enable notifications for.
- For each entities' currency accounts, select the notification types you want to enable.
To configure Balances notification types in your entity view:
- Open the Balances tab in the Notifications page.
- Select the global Enable balance notifications toggle. You will not receive any notifications if this is not enabled.
- Select the notification types you want to enable for each entity's currency accounts.