chargeback_initiated
Last updated: September 11, 2024
This Card Issuing webhook event occurs when you receive a dispute notification from the card scheme.
1{2"id": "evt_az5sblvku4ge3dwpztvyizgcau",3"type": "chargeback_initiated",4"version": "2.0.0",5"created_on": "2023-01-01T01:10:20Z",6"data": {7"id": "msg_abcd5fg6hievapshljklmnop4",8"card_id": "crd_fa6psq242dcd6fdn5gifcq1491",9"cardholder":{10"id": "crh_urdihafyo75evcr55s62jmwwhy"11},12"entity":{13"id": "ent_urdihafyo75evcr55s62jmwwhy"14},15"client":{16"id": "cli_urdihafyo75evcr55s62jmwwhy"17},18"transaction_id": "trx_y3oqhf46pyzuxjbcn2giaqnb44",19"original_transaction_type": "purchase",20"transmission_date_time": "2023-01-01T01:10:15Z",21"chargeback_type": "full",22"clearing_transaction_amount": 100,23"clearing_transaction_currency": "GBP",24"clearing_billing_amount": 100,25"clearing_billing_currency": "GBP",26"clearing_reconciliation_amount": 100,27"clearing_reconciliation_currency": "GBP",28"merchant": {29"merchant_id": "59889",30"name" : "Carrefour",31"city": "Paris",32"state": "",33"country": "FRA",34"category_code": "5021",35"street_address": "Wenlock Works, Shepherdess Walk"36},37"chargeback_initiation_status": "submitted_successfully",38"clearing_type": "credit",39"local_transaction_date_time": "2023-01-01T01:10:15",40"dispute_reason": "cardholder_dispute"41}42}
Field name | Description |
---|---|
string | The transaction's unique Checkout.com identifier. |
string | The card's unique Checkout.com identifier. |
object | Information about the cardholder associated with this transaction. See the Cardholder section for more details. |
object | Information about the entity associated with this transaction. See the Entity section for more details. |
object | Information about the client associated with this transaction. See the Client section for more details. |
string | The ID of the transaction, which links together all related authorization, reversal, and clearing messages. |
string | Indicates the type of the original transaction. This can be one of:
|
string | The date and time that a message is entered into the scheme network, in UTC format. |
string | The local date and time indicating when the transaction was initiated. |
string | Indicates the type of the chargeback we've received. This can be one of:
|
uint64 | The clearing’s transaction amount, in minor currency units. See our documentation on calculating currency amounts for more details. |
string | The acquirer’s local currency, or the local currency of the transaction’s source location, as an ISO 4217 code. |
uint64 | The clearing's billing amount, in minor currency units. In case of a currency conversion, this will be based on Mastercard rates. See our documentation on calculating currency values for more information. |
string | The currency in which the issuer billed the cardholder, as an ISO 4217 code. |
uint64 | The amount converted to the reconciliation currency. |
string | The fee's reconciliation currency, as an ISO 4217 code. |
object | Information about the client associated with this transaction. See the Merchant section for more details. |
string | Represents the status of the chargeback transaction. This can be one of:
|
string | The type of clearing. This can be one of:
|
string | The reason of the dispute. This can be one of:
|
Field name | Description |
---|---|
string | The cardholder's unique Checkout.com identifier. |
Field name | Description |
---|---|
string | The entity's unique Checkout.com identifier. |
Field name | Description |
---|---|
string | The client's unique Checkout.com identifier. |
Field name | Description |
---|---|
string | The merchant's identifier. This may vary from one acquirer to another. |
string | The merchant's name. |
string | The city where the merchant is located. |
| (Optional, applicable only for USA) The state where the merchant is located. |
string | The country where the merchant is located, as an ISO-3 code. |
string | The merchant's category codes. |
string | The merchant's street address. |