LONDON, UK — March 14, 2024— Checkout.com, the leading global digital payments provider, was today named a ‘Strong Performer’ in The Forrester Wave™: Merchant Payment Providers, Q1 2024 report.
Checkout.com received a 5 out of 5 score in the payment performance optimization criterion. The business is focused on developing digital-first solutions, with its latest innovation being Intelligent Acceptance, an AI-powered optimization engine that has saved merchants over $2.5bn in processing volume over the past 12 months by boosting acceptance rates. Other recent product innovations include Fraud Detection Pro, Issuing, and Identity Verification.
Forrester’s report states that ‘Checkout.com is a great fit for merchants seeking a partner for digital-first use cases.’
“Since going live with Intelligent Acceptance, the authorization rate of payments processed on Checkout.com's rails has increased by nearly 10%. In a game where small improvements drive big impact, this performance improvement is colossal for our business and, crucially, for our client's bottom line”, said Melissa Pottenger, Head of Key Partnerships at Reach.
The Forrester report specifically stated that Checkout.com moves fast and is developer-friendly. Reference customers interviewed for the report cite the ‘configurability and quality of its reconciliation and settlement reporting, as well as its settlement speeds’ as particular strengths.
According to the Forrester report, Checkout.com ‘continues to differentiate from its peers in South West Asia and North Africa in specific usability improvements’ and calls out its ‘deeper support in these regions’. Forrester’s report also referenced Checkout.com’s expansion in North America.
Meron Colbeci, Chief Product Officer at Checkout.com, said, "It is humbling to be recognized by Forrester on what is our core investment area - Performance. This recognition motivates us to further strive for even more excellence, as we know the space is evolving and there is so much more to be done to help our customers grow and expand globally".
To read more, please find the full report and further details here.
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